Where can I find the terms and conditions of the partnership       You can find it within seller center under Your Profile. Just login Seller Center ->...

1. Why hasn't the 3PL come to pickup the order? 3PLs have 2 business days to pickup from the date you processed the order to "Ready to Ship"....

1. What are the monthly KPIs and how are they measured? 2. What are the penalties for sellers that don't meet the monthly KPIs? 3. Can Sell...

1. How do I check why my SKU was rejected? Go to Products -> Rejected (Local SC) or Poor Quality (GSC) and you'll be able to see the rejection messa...

1. Why is the discount fee and discount fee credit on Seller Center statement not reflected on tax invoice?  Effective 1st October 2021, seller funded disc...

1. Must I have a business entity in an overseas country that I would like to sell to? No, you do not need to have a business entity in the overseas country...

1.  Is there GST (or a similar tax) in Singapore?  Yes, Singapore has a GST regime which is a broad-based consumption tax levied on the import of goods and...

1. Is there GST (or a similar tax) in Malaysia? Yes, Malaysia has its own Sales and Service Tax (“SST”) regime, which is slightly different from the usual ...

1. Is there GST (or a similar tax) in Taiwan?  Yes, Taiwan has a VAT regime which is a broad-based consumption tax levied on the import of goods and supply...

1. Is there GST (or a similar tax) in Hong Kong? There is no GST (or a similar tax) in Hong Kong. 2. Are there any taxes applicable if we sell into Hon...